Guarantee & Warranty Information

30 Day Money-Back-Guarantee At Bio Electronics, we're so confident in the quality of our EziStim® Systems, we offer them under an unconditional 30 day money back guarantee. If, for any reason, your purchase doesn't meet your expectations, we'll give you a full refund - minus the delivery fee. Simply return your EziStim® System to us with all it's parts and the original packaging within 30 days of purchase and we'll take care of the rest. 90 Day Limited Warranty This warranty is given in line of all other express or implied warranties or conditions of merchantability, quality, or fitness, which are limited to the duration of this limited warranty. In no event shall BIO ELECTRONICS Pty. Ltd. (Bio Electronics) be liable for any damages, either incedental or consequential. EziStim® Bio Electronics warrants to the original purchaser of this EziStim® unit that the product or any part thereof (except the items listed below) is free from defects in material or workmanship under normal installation and use for the first twenty-four months from the date of purchase. Should the product fail within the warranty period, Bio Electronics will, at its option, either repair, rectify or replace the product without charge for parts or labour directly releated to the defect so that the product will meet the applicable specifications. Repairs or replacement parts, boards or equipment will be warranted for the balance of the original warranty period or for sixty (60) days whichever is longer. All replaced parts, boards or equipment shall become the property of Bio Electronics. Exclusions This warranty does not apply to: Any product that has not been used in accordance with the user instructions supplied by Bio Electronics. Any product that is repaired or altered by anyone other than Bio Electronics. Any product that fails or is damaged as result of improper storage, operation under abnormal conditions, misuse, neglect, abuse, accident, "acts of God" or maladjustment of consumer controls. Short ciruiting a battery will be considered misuse and will cause the product to be exempt from the warranty. Accessories and consumable goods Eg. Batteries, leads, electrodes, etc.. Any defect or damage caused by or resulting from the connection or attachment to the product that has not been approved by the manufacturer for connection or attachment to the product. Defects or damage due to spills of food or liquids, excessive temperature or humidity, cold and other environmental conditions. Aesthetic or surface damage or scratches to all plastic surfaces and other external parts damaged due to normal customer use. Any product or part thereof which has suffered through alteration or defacement of the serial number. Warranty Claims To obtain repairs or replacement within the terms of this warranty, the product should be delivered transportation prepaid to the place of purchase with proof of warranty coverage and a statement of defect(s). [If purchased via this website, return to: Pltam.com, PO BOX 71, Boxhill, VIC, Australia, 3128)]. Under no circumstances shall Bio Electronics be liable for any loss or damage, direct or consequential, including, without limitations, lost profits, lost goodwill and work stoppage. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the service provided which the consumer has under the Trade Practices Act and similar State and Territory Laws of Australia. All warranty information, product features and speficications are subject to change without notice.